at77win Privacy Policy

01 Who We Are

at77win ("we", "us", "the Platform") operates the online casino and sports betting platform accessible at https://at77win.net, serving players across Pakistan. at77win acts as the data controller in respect of all personal data collected from Pakistan players through the at77win website, mobile platform, and any related communication channels.

This Privacy Policy applies to all individuals who visit, register, deposit PKR, play games, or otherwise interact with at77win in any capacity. It should be read alongside at77win's Terms & Conditions and Responsible Gaming policy, both of which form part of your agreement with at77win.

02 Data We Collect

2.1 Registration Data

When you create an at77win account, we collect the personal information you provide directly, which may include:

• Full legal name;
• Date of birth (to verify you meet the 18+ age requirement);
• Pakistani mobile number (in +92 format);
• Email address;
• Chosen username and an encrypted record of your password;
• City of residence (e.g., Karachi, Lahore, Islamabad, Peshawar, Rawalpindi, Multan) — used for service localisation only.

2.2 Identity Verification (KYC) Data

To comply with anti-money-laundering obligations and to process PKR withdrawals, at77win requires identity verification. KYC documents collected may include:

• Pakistani National Identity Card (CNIC) front and back;
• Passport or other government-issued photo ID;
• Proof of address documents.

KYC documents are processed and stored by at77win's compliance team using encrypted storage. These documents are used solely for identity verification, age verification, and anti-money-laundering compliance — never for marketing purposes.

2.3 Financial Transaction Data

When you make PKR deposits or withdrawals on at77win, we collect transaction records including: payment method used (Easypaisa, JazzCash, HBL, etc.), transaction amount in PKR, transaction timestamp, and transaction reference numbers. Full payment account credentials (e.g., your Easypaisa PIN or bank login) are never stored or accessible by at77win — these are handled entirely by the respective payment provider.

2.4 Gaming Activity Data

at77win records data about your activity on the platform including: games played, bet amounts in PKR, game outcomes, session start and end times, and bonus activity. This data is used to operate the platform, detect fraud, personalise your experience, and fulfil responsible gaming monitoring obligations.

2.5 Technical and Device Data

When you access at77win, our systems automatically collect certain technical data, including: IP address, device type and operating system, browser type and version, pages visited and time spent, and referring URL. This data is used for security monitoring, fraud prevention, and anonymous aggregate platform analytics.

2.6 Communications Data

If you contact at77win's English support team via Live Chat, Telegram, or email, we retain records of that correspondence for quality assurance, training, and dispute resolution purposes.

03 How We Use Your Data

at77win uses the personal data we collect for the following specific purposes:

• Account operation: Creating and maintaining your at77win account, processing your at77win Login sessions, and managing your PKR balance;
• Payment processing: Facilitating PKR deposits and withdrawals through your selected payment method (Easypaisa, JazzCash, HBL, etc.);
• Identity and age verification: Confirming that you meet at77win's 18+ age requirement and completing KYC as required for withdrawals;
• Fraud prevention and security: Detecting and preventing fraudulent activity, account takeover attempts, and breaches of at77win's Terms & Conditions;
• Responsible gaming: Monitoring gaming patterns to identify potential signs of problem gambling and enabling at77win's responsible gaming intervention tools to function correctly;
• Customer support: Responding to your enquiries and resolving disputes raised through at77win's English support channels;
• Service improvement: Using aggregated, anonymised analytics to improve the at77win platform, its game library, and the overall player experience;
• Legal and regulatory compliance: Meeting anti-money-laundering, fraud reporting, and other compliance obligations applicable to at77win's operations;
• Marketing communications (where consented): Sending you promotions, bonus offers, and platform updates if you have opted in to receive marketing communications from at77win.

04 Legal Basis for Processing

at77win processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfil at77win's obligations to you under the Terms & Conditions — including account management, game access, PKR payment processing, and withdrawal handling;
• Legal obligation: Processing required to comply with applicable anti-money-laundering regulations, age verification requirements, and financial reporting obligations;
• Legitimate interest: Processing carried out for fraud prevention, platform security, responsible gaming monitoring, and aggregate service analytics — where at77win's interests do not override your fundamental privacy rights;
• Consent: Processing carried out on the basis of your freely given consent — most notably, the sending of marketing communications. You may withdraw this consent at any time.

05 Data Sharing & Third Parties

at77win does not sell, rent, or trade personal data. at77win shares your data with third parties only in the following specific, limited circumstances:

5.1 Payment Providers

When processing PKR deposits and withdrawals, at77win shares the minimum necessary transaction data with the relevant payment provider — Easypaisa, JazzCash, SadaPay, Raast, HBL, UBL, MCB Bank, or the USDT network — solely to facilitate the financial transaction. at77win does not share your full gaming history or account profile with payment providers.

5.2 Game Software Providers

at77win's game library is powered by third-party game providers whose software runs on at77win's platform. These providers may collect anonymised technical session data necessary to operate their games. They do not receive your personal registration data or PKR financial information.

5.3 KYC and Compliance Service Providers

at77win may use specialist third-party identity verification and KYC service providers to assist with the verification of documents you submit. These providers operate under strict data processing agreements and may only use your data for the specific verification purpose for which it was shared.

5.4 Legal and Regulatory Authorities

at77win will disclose personal data to relevant governmental, regulatory, or law enforcement authorities where required to do so by applicable law, a court order, or a regulatory demand — including reports required under anti-money-laundering and financial crime prevention regulations.

06 Cookies & Tracking Technologies

at77win uses cookies and similar browser storage technologies (session storage, local storage) to operate the platform. The specific types of cookies at77win uses are:

• Strictly necessary cookies: Required for your at77win Login session to function, to maintain your PKR balance display, and to keep you authenticated. These cannot be disabled without breaking core platform functionality.
• Preference cookies: Store your platform preferences (such as game display settings and language) so they persist across sessions.
• Analytics cookies: Used to collect anonymised, aggregated data about how players navigate at77win — which pages are visited most, where sessions start, and how the game lobby is used. This data never identifies individual players and is used only to improve the platform.

at77win does not use third-party advertising cookies, retargeting pixels, or cross-site tracking technologies. You can disable non-essential cookies through your browser settings at any time. Disabling strictly necessary cookies will prevent you from maintaining a logged-in at77win session.

07 Data Security

at77win implements a comprehensive suite of technical and organisational security measures to protect your personal data:

• All data transmitted between your device and at77win is encrypted using 256-bit SSL/TLS — the same encryption standard used by Pakistan's major banks;
• Passwords are never stored in plain text — at77win uses one-way cryptographic hashing (bcrypt) for all account passwords;
• KYC documents and financial records are stored in encrypted, access-controlled storage systems with strict internal access limitations;
• at77win's infrastructure is monitored 24/7 for security threats, unusual access patterns, and potential data breaches;
• Access to personal data within at77win's organisation is restricted on a need-to-know basis — only team members whose role specifically requires access to player data are authorised to view it;
• Regular security audits and penetration testing are performed on at77win's platform infrastructure.

08 Data Retention

at77win retains your personal data only for as long as it is necessary for the purposes described in this policy:

• Active account data is retained for the lifetime of your at77win account;
• Following a confirmed account closure, personal registration data is deleted within 90 days;
• KYC documents are retained for a minimum of 5 years after account closure as required by anti-money-laundering regulations applicable to at77win's operating jurisdiction;
• Financial transaction records (PKR deposit and withdrawal histories) are retained for a minimum of 5 years for regulatory compliance;
• Customer support correspondence is retained for 2 years from the date of each interaction;
• Technical/device logs used for security monitoring are retained for 12 months on a rolling basis.

Where at77win is required by law to retain data beyond these standard periods, we will do so and will notify you where reasonably practicable.

09 Your Rights Over Your Data

As an at77win player in Pakistan, you have the following rights in respect of your personal data held by at77win:

• Right of access: You may request a copy of all personal data at77win holds about you;
• Right to rectification: You may request correction of any inaccurate or incomplete personal data held by at77win;
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to at77win's legal retention obligations;
• Right to restrict processing: You may request that at77win suspends processing of your personal data in certain circumstances — for example, while a correction request is being resolved;
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw consent at any time without affecting the lawfulness of prior processing;
• Right to data portability: You may request that at77win provides your personal data in a structured, machine-readable format.

To exercise any of these rights, contact at77win's English support team via Live Chat or the contact details in Section 14. at77win will respond to all data rights requests within 30 days. Identity verification will be required before any data access or deletion request is processed.

10 Children & Minors

at77win is strictly prohibited to persons under the age of 18. at77win does not knowingly collect personal data from individuals under 18. If at77win becomes aware that an account has been registered by a person under 18, the account will be immediately closed, all funds returned to the deposit source, and all associated personal data permanently deleted.

Parents and guardians in Pakistan who become aware that a minor has accessed or registered with at77win should contact the English support team immediately. at77win takes under-age access extremely seriously and will act promptly on all such reports.

11 Marketing Communications

at77win may send Pakistan players promotional communications about bonuses, new games, and platform updates — but only where you have explicitly opted in to receive such communications during registration or subsequently through your account settings.

at77win's marketing communications are sent via the following channels where consented: email, SMS to your registered Pakistani mobile number, and in-platform notifications.

You may opt out of all marketing communications at any time by:

• Updating your communication preferences in your at77win account settings;
• Clicking the unsubscribe link in any at77win marketing email;
• Contacting at77win's English support team and requesting removal from all marketing lists.

Opting out of marketing communications does not affect transactional communications that are necessary to operate your account — such as withdrawal confirmations, security alerts, and responsible gaming notifications.

12 International Data Transfers

at77win's platform infrastructure and data processing systems may involve the transfer of personal data to servers located outside Pakistan. Where such transfers occur, at77win ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Privacy Policy — including the use of data processing agreements with all third-party service providers that receive your personal data.

at77win does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without first implementing appropriate contractual protections.

13 Policy Updates

at77win reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, new services, or applicable legal requirements. The "Last Updated" date at the top of this page will be revised whenever a material change is made.

Where changes to this Privacy Policy materially affect how at77win processes your personal data, we will notify registered Pakistan players via in-account notification or email before the revised policy takes effect. For minor clarifications or non-material updates, the revised policy will be published without advance notice.

Continued use of at77win after a policy update constitutes acceptance of the revised Privacy Policy. If you do not agree with changes to this policy, you should close your at77win account and discontinue use of the platform.

14 Contact Us

For any question, request, or concern relating to this Privacy Policy or the personal data at77win holds about you, please contact at77win's English-language support team through any of the following official channels:

• Live Chat: available 24/7 via the at77win platform dashboard — average response time under 5 minutes;
• Telegram: via the official at77win support channel;
• Email (plain text — not a link): support at77win.net

at77win does not operate a telephone support line. All formal privacy requests should be submitted in writing through the channels above so that a complete record of your request can be maintained. at77win commits to responding to all data privacy requests within 30 days of receipt.